Sales Manager - Abu Dhabi, United Arab Emirates - Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group

Verified Company

Abu Dhabi, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Position:
Sales Manager - MICE (Full time #535347)

Property / Office:
Emirates Palace, Abu Dhabi

Location:
Abu Dhabi, United Arab Emirates

Responsibilities:

Organize comprehensive & accurate information to existing and potential customers as regards the product range offered by the hotel, with the aid of the relevant sales resources and sales channels.
Maintains good relations with existing and solicits new business production of individuals, group and conference business from Travel & Trade accounts in order to meet MICE sales targets.
Plans sales activities by identifying potential clients, organizing sales calls and sales blitz to develop new business.
Fulfil the weekly and annual sales targets as set for all activities and revenue room night and ADR.
Promote and cross sell the sister properties and fulfil Group Leads Sales Monthly target.
Negotiates new contracts and renewal in accordance with current business and price conditions to meet sales targets.
Coordinate with Front office, Banqueting and F&B Department all specific guest requirements from Travel & Trade.
To continuously add and update the database of DMC's, TO's, group and MICE leads and ensure implementation.
To entertain potential and current clients based on business priorities.
Conduct educational trips for existing and potential clients and fulfil the Fam Trip and Sales & Marketing SOP.
Achieve monthly budget goals and new business targets.
Set up and maintain good working relationships with all other areas of the hotel operations.
Followup with clients before, during and after the function/ event/ stay to ensure repeat business.
Ensure any complaints are handled within 2 working days in accordance with S&M SOP complaint handling.
Followup leads provided by Global Sales Offices.
Research and present lost business reports at the weekly Sales Meetings.
Attend to SOP of Roadshows, Trade fair in preparation of preshow report and business plan, thereafter submitting potential and call reports to ADOS MICE

Requirements and qualifications:

Previous experience in a luxury hotel in a similar position
Commitment, dynamic personality, motivated, excellent with numbers and ready for a stimulating professional experience
Effective verbal and written communication skills in English
Excellent manners towards guests, clients, colleagues and superiors
Team player and ability to direct others

Advertised: 06 Jun 2023 Arabian Standard Time

Applications close: 06 Jul 2023 Arabian Standard Time