Collection Officer - Dubai, United Arab Emirates - Otis

Otis
Otis
Verified Company
Dubai, United Arab Emirates

1 week ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

beBee Recruiter
Description

Date Posted:

Country:
United Arab Emirates


Location:

Otis L.L.C, 37th floor, The One Tower, Sheikh Zayed Road, Dubai, United Arab Emirates


Job Title:
Collection Officer


Role Overview:

  • The role holder is responsible for invoices submission to our customers, followup with the customers on their outstanding/due balances, ensuring timely collection of dues, using company policies and systems available.
  • The role holder is responsible of a designated portfolio, monthly targets, including risks & reversals, with all customers to be followed & updated monthly on the designated company AR system.
  • The role holder is responsible to build and maintain customers relations, visiting customers and solve any related disputes with the customers.

On a typical day you will:

  • Submitting invoices to customers and making sure customers required documentation are attached.
  • Communicate with customers to followup overdues using all available methodologies (Calls, E-Mails & Visits).
  • Reconciliation of accounts, understand customers disputes, communicate internally with stakeholders to facilitate a successful resolving of customers disputes.
  • Update AR system for all customers portfolio handled with the actions taken per each followup
  • Sending dunning letters to customers as per company credit policy.
  • Prepare reports as needed using MS excel.

What You Will Need to be Successful:

  • Bachelor's / Diploma degree in Finance/Accounting or equivalent
years of experience in Accounts Receivables & Collection

  • Problem solving & time management skills
  • Good English language
  • Good computer & MS excel skills
  • UAE Nationals Preferred.
  • If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
  • Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
  • You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fastmoving, highperformance company.
  • When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
  • We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
  • Today, our focus more than ever is on people. As a global, peoplepowered company, we put people passengers, customers, and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here

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  • Become a part of the Otis team and help us #Buildwhatsnext ._
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