Client Partner - Dubai, United Arab Emirates - Smartly

    Smartly
    Smartly Dubai, United Arab Emirates

    2 weeks ago

    Default job background
    Full time
    Description
    Are you motivated by building strategic partnerships with our customers Do you get a kick out of growing our services across our key accounts Do you enjoy crafting and implementing a plan across teams

    is at the forefront of a seismic shift in the way marketers connect with consumers and prospects, redefining the customer journey experience as they engage with brands. Given our incredible growth, we are looking to add several accomplished and highly motivated Individual Contributors to our Team who will be responsible for growing 's existing business in EMEA.

    As a Client Partner at you will put your consultative instincts to use, and fuel your drive for accelerating existing business growth. Leading key Strategic Accounts and performance advertisers to offer innovative solutions as a pioneer of the digital marketing industry. You will build and maintain trust-based customer relationships with large advertisers while understanding consumer needs and delivering value-based solutions to them. As we have seen, it matters how online platforms reach consumers and deliver the right experience for both new and familiar brands.

    We are highly passionate about the idea of putting Customers First. Quite simply, the more you focus on helping your customers succeed, the more successful you will be You will become a 'trusted advisor' and build positive outcomes that benefit both and our clients.

    As a Client Partner at , you will...

    • Establish relationships with senior stakeholders and across all relevant parts of customer organization
    • Align on and influence strategic objectives and plans to achieve account expansion and increased adoption
    • Plan together with customer decision makers, platform and other partners
    • Help customers organization drive alignment, progress, identify bottlenecks and remove overlapping efforts by engaging with various teams and partners
    • Together with CSM, be responsible for the account plan and plans for key customer initiatives
    • Coordinate execution on a high level by setting clear goals and priorities, ensuring global alignment and knowledge transfer, and making sure key relationships are owned by the best people
    • Create multiple feedback and critical issue channels within the account to ensure steady progress and flow of feedback
    • Ensure product roadmap alignment and product team interaction with customers
    • Form relationships and align objectives with the customer partners (ad agency, creative or data partners etc.)
    • Own revenue forecasting and target setting for the customer
    • Own pipeline and opportunity management in salesforce
    • Have a hunger to close opportunities, make progress quickly with strategic account planning and be incentivized by commercial success

    We're definitely looking for you if you...

    • 5+ years of experience in ad-tech/mar-tech industries with a proven record of growing strategic accounts; experience with Facebook, Pinterest, Snap, and other Social Media Platforms is seen as an advantage
    • Are naturally inclined to lead, organize, and run a key account team
    • Are driven by sales, account expansion, and helping your partners achieve their business targets and marketing goals
    • Have excellent communication skills and the ability to create connections and engage confidently with a variety of audiences, including C-level decision-makers
    • Have a strong desire to learn about the product in order to effectively sell up to the C-suite or down to end-users as needed
    • Ability to collaborate closely with internal cross-functional teams (product, marketing, engineering, customer success, etc.) record of meeting and exceeding quota on a consistent basis
    • Ability to work in the Dubai office for 2 days a week (hybrid)
    • Have strong communication skills in English. Being Arabic speaker as well is a big plus
    • Are able and willing to travel for meetings, conferences and industry events.

    Meet

    is one of the world's largest SaaS digital advertising platforms. We help brands better reach audiences, engage creatives and learn what performs best across the largest media platforms, including Facebook, Instagram, Snap, Pinterest, TikTok, and Google.

    We manage nearly $5B in ad spend and help 700+ brands worldwide. Our leading end-to-end technology and outstanding customer helps brands like Walmart, FanDuel, L'Oreal, Warner Bros. Discovery, Nestle, and Disney/ESPN to better reach audiences, engage creatives and learn what performs best.

    We offer growth-minded people opportunities to make an impact in a fast-paced, collaborative and inclusive environment built on a culture of trust, transparency, and feedback. You'll work with a team of 600+ Smartlies, representing 60+ nationalities. We operate in 13 countries across 24 locations.

    At , you can enjoy the freedom to harmonize work and personal life. As a global, hybrid organization, we are mindful to collaborate in ways that allow everyone, everywhere to be productive and feel included.

    Join our global team to change the future of digital marketing

    Learn more at