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- To welcome the client warmly with a smile, making eye contact, and acknowledge him/her as soon as he/she has entered the store.
- To engage with the client with sincerity.
- To make the client feel comfortable by creating a bond through conversation.
- To present the relevant product features and benefits, based on the client needs identified during the conversation. Always take the time to share the stories behind each product.
- Call on current & potential clients to establish & maintain client relationship and to inform about new products & services.
- Invite the customer to share his/her details to continue to establish & maintain client relationship and to inform about new products & services.
- The store is always merchandised correctly, and that the products are returned to their place after having been shown to a customer.
- The departments are always well stocked.
- The products are well stored or folded in order to prevent any damage.
- To partake in management tasks associated with sales.
- Adhere to the administrative procedures concerning exchanges, returns and repairs.
- Be accountable and responsible for ad hoc mission entrusted by the store management.
- To share clients feedback on products.
- To propose ideas for improving the daily running of the store and the service deliver.
- Proven track record in a sales position in luxury retail.
- Empathy & sincerity when serving customers.
- Professionalism in services provided to the customer.
- Individual contribution to the turnover in the sector.
- Positive attitude within the sales team.
- Familiarity with the products.
- Punctuality, flexibility, reactivity.
Client Advisor - Dubai, Dubai - Hermès
Description
Main Responsibilities
Sales and Service:
Customer Relationship Management:
Administrative and Visual Merchandising:
To oversee, under the Store Manager/ Floor Manager's supervision, that:
Operations:
Requirements
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Client Advisor
Only for registered members Dubai
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Client Advisor
Only for registered members Dubai
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Client Advisor
Only for registered members Dubai
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Client Advisor
Only for registered members Dubai
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Client Advisor
Only for registered members Dubai, Dubai
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Client Advisor
Hermes- Dubai, United Arab Emirates
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Client Care Advisor
Only for registered members Dubai, Dubai
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Client Service Advisor
Only for registered members Dubai
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Senior Client Advisor
Only for registered members Dubai, Dubai
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Client Relations Advisor
Only for registered members Dubai
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Client Sales Advisor
Only for registered members Dubai, Dubai
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Private Client Advisor
Only for registered members Dubai
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Client Service Advisor
Only for registered members Dubai
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Client Advisor Dubai Mall
Only for registered members Dubai
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SAINT LAURENT Client Advisor
Only for registered members Dubai, Dubai
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Real Estate Client Advisor
Only for registered members Dubai, Dubai
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Client Legal Advisor – Digital Assets
Only for registered members Dubai, Dubai
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Client Advisor- Zimmermann, Mall of the Emirates
Only for registered members Dubai
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Client Advisor – Property Sales from Europe
Only for registered members Dubai
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Client Advisor – Property Sales from Malabar
Only for registered members Dubai
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Client Acquisition Advisor – Commission-Based Role
Only for registered members Dubai, Dubai