Sales Assistant - Dubai, United Arab Emirates - Prada Group

Description

RESPONSIBILITIES

• Welcome and serve the customer,providing an excellent in-store experience at alltimes
• Demonstrate brand and product knowledge,based upon the training programme provided, as well as keeping upto date with the luxury environment andcompetitors
• Proactively deliver theBrand's selling ceremony, maximizing sales opportunitiesin order to achieve store sales target andKPIs
• Maintain and develop client relationshipsthrough an individual approach, leveraging Customer RelationshipManagement and digital tools
• Deal effectivelywith customer queries and after sales care, liaising with the linemanager when necessary
• Maintain the sales floorand visual display to a high standard in line with Brandguidelines
• Follow the Company operationalguidelines, policies and stockprocedures

KNOWLEDGE ANDSKILLS

Passionfor building long-lasting relationships with clients andpeers

Problem solving, curiosity and interest inluxury/fashion

Experience in a luxury or premiumretail environment

Being able to work in team, aswell as alone

Excellent communication andinterpersonal skills

Passion and knowledge of theshoemaking industry and affinity with theBrand

Fluent spoken Englishexpected

Availability to work on shifts (20hours/week)