Call Center Agent - Dubai, United Arab Emirates - EVS

EVS
EVS
Verified Company
Dubai, United Arab Emirates

2 weeks ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

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Description
Join
EVS UAE, a prominent name in the automotive industry, committed to providing unparalleled customer service experiences in Dubai.


Position Overview:

We're seeking motivated individuals to join our EVS Automotive Call Center team in Dubai. As a Call Center Agent, you'll be instrumental in delivering exceptional service to our valued customers.


Responsibilities:


  • Handle inbound and outbound calls professionally and efficiently.
  • Assist customers with inquiries, appointments, and service requests.
  • Resolve customer concerns and complaints with empathy and accuracy.
  • Maintain comprehensive and accurate customer records in our database.

Requirements:


  • High school diploma or equivalent.
  • Previous experience in customer service or call center roles preferred.
  • Excellent communication skills in English; knowledge of additional languages is a plus.

Benefits:


  • Good salary package.
  • Health insurance coverage.
  • Training and development opportunities.

Pay:
AED3,500.00 per month


Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (preferred)

Experience:

Call Center Agent: 1 year (required)


Language:


  • English (required)
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