Customer Service Assistant - Dubai, United Arab Emirates - Namma Int'l Digitec FZ LLC

Namma Int'l Digitec FZ LLC

Verified Company

Dubai, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Assist clients in their printing requirements and process orders.

Maintain communication with clients and provide job status updates
Submitting daily or weekly reports to the Operations.
Doing sales support for online and offline customers.
Support requests include:
Order related calls

- verification calls -following up - approval calls.

Solving client issues (online orders or for walkin clients).
Consult and upsell on additional products.

Job Specification:

Sales or Customer Support experience in digital printing center is given more preference.
Basic experience in printing/photocopying/scanning operations.
Experience in eCommerce or online print platforms.
Experience in handling cash payments and pos card machine payments.
Hardworking, always eager to learn new things and very smart to learn them in a short period.
Good listening skills with attention to detail.
Excellent verbal and written communication skills (Good spoken English is a must).
Confident and very comfortable with face to face meetings.
Proficient in Microsoft Office (for excel/wordbased daily reports and logs).

We are a competency of NDigitec.

Pay:
AED2, AED3,000.00 per month

Experience:

- customer service: 1 year (required)
- digital printing: 1 year (required)

Application Deadline: 10/05/2024