Customer Service: Sales Admin - Dubai, United Arab Emirates - AAB Tools Industrial Supplies

AAB Tools Industrial Supplies

Verified Company

Dubai, United Arab Emirates

2 weeks ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

AAB Tools is seeking for young, dynamic Sales Support team members who have a good understanding on customer service fundamentals.

This is a great opportunity to play a key role in an exciting, dynamic, rapidly growing organization. If you feel like you can deliver on the following, then we would love to talk to you.

Responsibilities:

∙Assisting customer with their inquiries and following up with customers about their order status.

∙Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.

∙Coordinating to ensure that deliveries are dispatched in the agreed timeline

∙Preparing and submitting Invoices in a timely manner for orders that have been processed and delivery to avoid payment delays

∙Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.

∙Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.

∙Reporting any unusual activity to your supervisors.

∙Recording sales trends and liaising with account managers to develop sales strategies.

Requirements:

∙A high school diploma or equivalent.

∙A bachelor's or associate's degree in marketing, business, or a related field may be

advantageous.

∙Experience in administration and high-volume office work may be advantageous.

∙Strong analytical, organizational, and time management skills.

∙Excellent team working, motivational, interpersonal, communication, and customer service

skills.

∙The ability to multitask and quickly switch your focus.

∙Computer literacy, Competent at MS Excel, and typing skills.

∙An understanding of sales principles and customer service practices.

Application Question(s):