Service Desk Specialist - Dubai, United Arab Emirates - Insight Global

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    Description

    MustHaves:

    • 4 + years ofexperience, manager isnt looking for someoneJunior
    • Experience troubleshooting Microsoftoffice suite
    • Outlook, Windows 7&10,O365
    • Experience working in a fast-pacedenvironment, taking tickets from organizations of 500+employees
    • Understanding and ability to navigateticketing systems

    Plusses:

    • Backgroundin customer service/client facingenvironment
    • Experience communicating with uppermanagement/C-level executives
    • IT admin inprevious role
    • Security experiencetroubleshooting firewalls