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- To report for duty punctually wearing the correct uniform and name badge at all times.
- To answer the telephone as per the hotel standard.
- To run various status reports in order to do opening shift.
- To review the log book for any special request and instructions.
- To keep track room status: OO, VC, OC, Q-rooms, OS & VD.
- To coordinate VIP room, make up rooms and rush rooms.
- To monitor and issuance of various keys: master keys, floor master keys, pantry keys and mobile phones.
- To log all lost & found items.
- To maintain filling system.
- To inform security of any emergency brought to housekeeping attention.
- To update room status whenever required.
- To respond promptly and polite to any request from guest. Details to be logged in the log book.
- To maintain high standard of hotels policies relating to fire, health, safety, hygiene and sanitation at all times.
- To know fire and safety rules of the hotel.
- Occupational Health and Safety Responsibilities
- Ensure all OH&S legislation, policies and procedures are adhered to
Housekeeping Order Taker - Dubai, United Arab Emirates - ALL - Accor Live Limitless
