Operations Executive - Dubai, United Arab Emirates - BV
Description
Operations experience in Banking/Customer service/Call center industry PreferredMonitor day-to-day operations, while tracking and reporting on performance and recommending actionable improvements as necessary
Communicating with customers to respond to issues or concerns they may have regarding their order
Reviewing operational procedures to improve efficiency and reduce costs
Reporting operational data to supervisors or department heads as needed
- Train and on board new employees on operational protocols to ensure all staff members adhere to standard operating procedures (SOP's)
- Develops, prepares, and presents program reports; maintains comprehensive program records and statistical information
- Ability to develop, evaluate, and edit the content, structure, and format of a range of written materials.
Proficient in Microsoft Excel and other Microsoft Office software
Operations Experience is a must in any service industry.
Salary AED 4,000 To 4,500
Salary:
From AED4,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
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