Recruitment Agency Supervisor - Dubai, United Arab Emirates - Skills Hub Recruitment Solutions

Description

KeyResponsibilities:

• TeamLeadership:
  • Recruit, train, and manage ahigh-performing team of agents.
  • Provide ongoingcoaching, support, and performance feedback to ensure individualand team success.
• SalesStrategy:
  • Develop and implement effective salesstrategies to achieve revenue and growthtargets.
  • Monitor market trends, competitoractivities, and customer preferences to identify opportunities forimprovement.
• AgencyDevelopment:
  • Foster a positive and collaborativeteam culture that encourages innovation and continuousimprovement.
  • Conduct regular performancereviews and implement development plans for teammembers.
• ClientRelationship Management:
  • Build and maintainstrong relationships with clients to understand their needs andprovide tailored solutions.
  • Resolve escalatedclient issues in a timely and effectivemanner.
• Compliance andOperations:
  • Ensure adherence to companypolicies, procedures, and regulatoryrequirements.
  • Collaborate with otherdepartments to streamline operations and enhance overallefficiency.
• Reporting andAnalysis:
  • Prepare regular reports on teamperformance, sales metrics, and key performanceindicators.
  • Analyze data to identify trends,areas for improvement, and opportunities forgrowth.
    
    

Qualifications:

• Bachelors degree in HR or BusinessAdministration.
• Proven work experience in aleadership role within the Recruitment and Staffingindustry.
• Strong understanding of salesprinciples, customer service, and businessdevelopment.
• Excellent communication,interpersonal, and problem-solvingskills.
• Ability to thrive in a fast-paced anddynamic work environment.
  
  

Skills:

CustomerService

RecruitmentOperation