Facilities Manager - Dubai, United Arab Emirates - Tiger Recruitment Ltd
Description
We are seeking a dedicated and results-oriented Facilities Manager to lead the operations and maintenance of our dynamic gym facility.
This role encompasses a wide range of responsibilities, including budgeting, stock inventory management, sales and promotional activities, health and safety oversight, customer service enhancement, regulation compliance, and team management.
Responsibilities:
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Budgeting and Financial Management:
- Develop, manage, and monitor the facilities management budget, ensuring allocation of resources for maintenance, upgrades, and other related expenses.
Stock Inventory and Procurement:
- Maintain accurate records of gym equipment, supplies, and merchandise inventory.
- Collaborate with procurement to ensure timely replenishment of stock and negotiate favourable terms with suppliers.
- Monitor inventory turnover rates and implement strategies to minimize excess inventory.
Sales and Promotional Duties:
- Collaborate with the marketing team to develop and execute sales and promotional campaigns that drive membership growth and retention.
- Monitor the effectiveness of promotional activities and make adjustments as needed.
Health and Safety Oversight:
- Ensure compliance with health and safety regulations and industry standards.
- Conduct regular safety inspections, identify potential hazards, and implement corrective actions to mitigate risks.
- Develop and maintain emergency response plans and protocols.
Customer Service Enhancement:
- Foster a culture of exceptional customer service among the facilities team and other staff members.
- Address member feedback and concerns related to facility maintenance promptly and professionally.
Regulation Compliance:
- Stay informed about relevant regulations, codes, and standards affecting gym operations and facilities management.
- Implement policies and procedures to ensure full compliance with legal and regulatory requirements.
Team Management:
- Lead, motivate, and manage a team of facilities maintenance staff, providing guidance and training as needed.
- Delegate tasks effectively, ensure proper task execution, and maintain a positive work environment.
- Conduct performance evaluations and identify opportunities for team member growth.
Collaboration and Communication:
- Collaborate with other departments, including operations, marketing, and customer service, to ensure seamless operations and member satisfaction.
- Communicate effectively with team members, senior management, and external partners.
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