Description
Ensure the daily reception desk operation is prepared. Ensure that guest arrivals and departures are as efficient and courteous. Anticipate guest needs and address them in a refreshing, respectful and polite manner. Demonstrate a willingness to "go the extra mile" to exceed guest expectations. Carry out guest check in, check out and requests as per resort standards. Supervise all tasks that are carried out properly by front office agents. Confidentiality of information is always maintained. To ensure that all relevant administration is always updated.#J-18808-Ljbffr
