Front Office Supervisor Jobs in Dubai 2022 - NOVOTEL

Description

1- Front Office SupervisorJob: Full TimeLocation: Dubai, UAEDescription:You are an ambassador for the exceptional guest journey. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel valued.

By understanding unique needs of our guests, you will create experiences to ensure guests have a smooth stay at the hotelJob Responsibilities:

Organizes the customer welcome and care provided by his/her teamManages and motivates the Front Office team in order to provide a high standard of service for customersHandles any guest complaints or contentious issues that cannot be settled directly by team members and provides a rapid solutionKeeps track of the standard of services delivered, based on guest comments and quality audits


Job Requirements:
Vocational diploma to degree level in hospitalityPrevious experience working at the front deskComputer literate in the Windows environment, PMS, Opera, Hotix, Tars, with an aptitude for new technologiesFluent in the national language & business English and a third language would be a plus

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