Area Manager - Dubai, United Arab Emirates - Q-Express Documents Transport

Q-Express Documents Transport
Q-Express Documents Transport
Verified Company
Dubai, United Arab Emirates

1 week ago

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

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Description
Bachelor's degree or equivalent


Network Losses (NL) Organization exists to monitor and control operationally controllable defects that results into financial loss to the company presented in inventory overwrite or customer concessions.

NL Area Manager is a central operations role That will work daily with field operations, security team, customer service, packaging and vendor managers to look into input metrics and earlyy signals and put a plan across to control and reduce the defect.

Key job responsibilities
1) Define operational input metrics; including design of dashboards, review decks, RACI.
2) Set target for these inputs that should tie back to output metric target.
3) Assess cost opportunity for the metrics and find turn arounds to reduce tradeoffs.
4) Design mechanism to deliver on these inputs including training materials, training plans, visibility, review cadences,..etc.
5) Align these metrics with targets with stakeholders and track adoption.
6) Re-iterate via monthly exercise to review inputs correlation to outputs.

About the team
Network Losses looks into operational defects' financial impact to the company.

In order to minimize these losses, it is essential to gain a comprehensive understanding of operational processes and the financial repercussions associated with each non-conformity.

Therefore, our fundamental approach is to conduct a thorough "Deep Dive."


In the dynamic environment of eCommerce, operational controls must be executed swiftly, emphasizing a heightened "Bias for Action." The key success criteria revolve around achieving a profound comprehension that facilitates proactive risk mitigation and enables rapid resolution of adhoc issues.

Dubai, ARE

  • 3+ years of performance metrics, process improvement or lean techniques experience
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