Front Office Intern - Dubai, United Arab Emirates - Grand Mercure Hotel and Residences Dubai Airport

Grand Mercure Hotel and Residences Dubai Airport

Verified Company

Dubai, United Arab Emirates

4 weeks ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

Job Description:

To assist in the check ins and the check outs
To greet the customer and identify his specific reservation.
To anticipate and personalize the service for each guest to ensure his satisfaction
To follow up of guests during all their stay to ensure their satisfaction
To deal with the needs, issues and guest complaints
Perform job duties as advised by the Head of the department.
Regularly maintain attendance by reporting to shift timing as advised.
Establish and maintain good communications and teamwork skills with fellow heartists and other departments within the hotel as and when required.
Ensure to maintain the training plan effectively and seek for assistance if any.

Qualifications:

To have an excellent presentation
To speak English (oral/written)
Additional Language is a plus
To be open minded, dynamic, cheerful, autonomous and organized
Currently enrolled in 1st year or 2nd year of the University

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.