Relationship Manager - Dubai, United Arab Emirates - Black & Grey HR

Description

The job posting is outdated and position may be filled

Black & Grey HR is recruiting for a high-end interior design and architecture company in the UAE.

Our client is looking to hire a Relationship Manager to develop marketing strategies for increasing sales andserve as a liaison with the companys clients and customers.

- Build relationships with key employees among customers- Create plans to address clients business needs- Advise clients on creating profitable processes

• Schedule regular meetings with customers to ensure they are satisfied
• Act as point of contact for complaints and escalate issues as appropriate
• Help sales team upsell or crosssell services and products
• Ensure both the company and clients adhere to contract terms
• Study competition to find new ways to retain customers
• Set sales and revenue targets and work diligently to meet them
• Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers needs

Requirements - Proven experience as a Client Relations Manager or Relationship Manager

• Proven track record of meeting and exceeding targets
• Experience working with an interior design company/studio
• Experience tracking relevant KPIs (e.g. customer satisfaction)
• Proficient in MS Office, with working knowledge of CRM platforms (e.g. Salesforce)
• A customeroriented attitude
• Excellent communication and negotiation skills
• Naitive level fluency in English communication

Benefits Attractive Salary + Commission + Benefits

• Proven experience as a Client Relations Manager or Relationship Manager
• Proven track record of meeting and exceeding targets
• Experience working with an interior design company/studio
• Experience tracking relevant KPIs (e.g. customer satisfaction)
• Proficient in MS Office, with working knowledge of CRM platforms (e.g. Salesforce)
• A customeroriented attitude
• Excellent communication and negotiation skills
• Naitive level fluency in English communication

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