- Ensure North American customers are receiving timely response to their needs during USA business hours via phone, email, chat and ticketing system.
- Take necessary actions to have customers Azure Infrastructure, Windows domain servers, Exchange servers, file/print servers, application servers operational on 24 X 7 basis.
- Conduct timely updating OS patches, security patches and service packs to minimise cyber security threats
- Investigate cyber security events in SIEM
- Manage email quarantines and perform analysis of malware.
- Troubleshoots and resolves critical hardware and software problems.
- Monitors and tests system performance and provides performance statistics and reports.
- Recommends and executes modifications systems to improve efficiency, reliability, and performance.
- Define and perform system backups and recovery procedures to ensure data protection.
- Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
- Familiarity with various operating systems and platforms
- HP and Dell Workstations and Laptops
- Azure and Microsoft 365 Platforms
- Fortinet firewalls, switches and WAPs
- Cisco Meraki
- Windows On-premise
- Active Directory
- Windows Server OS
- Server Hardware
- Hyper-V
- File and Print Server
- Windows Active Directory inc Group Policy
- Proven experience as a System Administrator, Network Administrator, or similar role
- Resourcefulness and problem-solving aptitude
- Excellent communication skills
- BSc/Ba in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus
-
We are seeking a skilled Lighting Technician with a minimum of 2 years of experience in the event industry, particularly in weddings and other events. · Operate and manage lighting equipment for a variety of events. · Set up and operate lighting systems independently. · ...
Dubai1 month ago
-
Company Description · Ozone Luxury Auto Accessories Fitting L.L.C. is a well-established and trusted name in the automotive industry, with a strong presence in the UAE following its successful journey in Qatar. We specialize in premium car accessories, providing exceptional detai ...
Dubai, Dubai1 day ago
-
We are seeking a reliable and skilled Service Center Technician to join our technical furniture team. · Assemble install and maintain technical furniture including workstations control room consoles and specialized desks. · Diagnose and troubleshoot mechanical electronic issues w ...
Dubai, United Arab Emirates5 days ago
-
+About Us Spider Plus is a leading provider of lifting equipment rentals and sales across the UAE and KSA We are looking for a skilled and proactive Support Engineer to strengthen our operations ensure equipment reliability and maintain our high standards of service and safety · ...
Dubai1 month ago
-
Monitoring and maintaining the computer systems and networks of an organization. · ...
Dubai2 weeks ago
-
Join our company as an L2 Onsite IT Technician to provide advanced technical support to end users at our customers. · ...
Dubai1 week ago
-
IT Desktop Support Engineer job involves providing technical assistance to employees with hardware and software issues on their desktop computers and peripherals. · ...
Dubai1 month ago
-
The Sales Specialist at Elaris Beauty Salon is responsible for managing client inquiries, converting leads into confirmed appointments, and supporting daily salon bookings through effective communication, follow-up, and service promotion. · ...
Dubai1 month ago
-
We are looking for a Service Administrator to control all documentation and administrative tasks and update the ERP system for the Operations, Service, and Support departments. · ...
Dubai1 month ago
-
+We are partnering with a prestigious federal government entity in the UAE to hire an experienced Senior Network Administrator to manage and optimize their mission-critical network environment. · Manage the ongoing operation of existing networks—monitoring performance, managing u ...
Dubai3 weeks ago
-
We are looking for an AV & IT Onsite Support Technician to support and maintain professional AV systems alongside delivering 1st and 2nd line IT support within a modern workplace. · ...
Dubai1 month ago
-
+ AV & IT Onsite Support Technician · WHO WE ARE: · A digital enablement solutions provider who transforms how people and technology connect to elevate experiences, · create new value, · elevate organisations to thrive and grow. · We are the largest provider of collaboration tech ...
Dubai, Dubai1 month ago
-
Vivyd Media is hiring a mid-to-senior level Media Production Specialist to lead and execute video and photography across our client portfolio. · Lead video and photography production for client accounts across multiple industries. · Shoot high-quality Reels, campaigns, ads, event ...
Dubai1 week ago
-
Almaskan Aljameel Technical Services seeks a Service Desk Associate to serve as the first point of contact for clients requesting technical services and maintenance support. · Key Responsibilities include receiving and logging service requests, dispatching work orders, providing ...
Dubai1 week ago
-
Welcome clients, manage appointments schedule and payments. · ...
Dubai1 month ago
-
Job summary · Position Overview We are seeking responsible for overseeing help desk operations including the full lifecycle of IT ticket management categorization prioritization assignment and escalation while ensuring timely resolution of technical issues.QualificationsBachelor' ...
Dubai1 week ago
-
Welcome clients and their pets in a warm and professional manner. · ...
Dubai3 weeks ago
-
We are looking for an experienced laser hair removal technician / beauty therapist to join our new clinic in Dubai. · We have over 15 locations in Australia and now expanding in the UAE. · Laser hair removal · Skin treatments · ...
Dubai2 weeks ago
-
The Dental Laboratory Coordinator oversees laboratory activities ensuring smooth workflow timely delivery of cases and effective communication between the dental laboratory clinicians and reception team. · ...
Dubai1 month ago
-
Manage front-desk reception operations with a strong focus on patient conversion and revenue growth Counsel patients on medical services packages and pricing Coordinate with doctors technicians and management to ensure smooth patient flow · ...
Dubai1 month ago
IT Service Desk Technician - Dubai, United Arab Emirates - Integral Connection t/as Network Overdrive
1 week ago
Description
Network Overdrive Australia is hiring in Dubai
We are looking for an IT Service Desk Technician able to work evenings and be part of a global team of IT professionals.
You will be required to provide technical solutions to Corporate clients about Desktop, Networking (LAN, WAN, VPN, Wifi and Internet), and Cyber Security.
Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly.
You should also have excellent English and Customer Service skills and with an interest to speak to our clients on the phone about minor IT frustrations and major outages.
Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently for our clients anywhere in the world.
Responsibilities
Provide Support in the following areas :
Requirements and skills
Note: We will only consider applications that have a 'no objection certification' from their current employer.
Job Types: Permanent, Full-time
Pay: AED7, AED10,000.00 per month
-
Lighting Technician
Only for registered members Dubai
-
Female Reception manager
Only for registered members Dubai, Dubai
-
Technician
Madi International- Dubai, United Arab Emirates
-
Workshop Support Engineer – Lifting Equipment Company
Only for registered members Dubai
-
Senior IT Support Executive
Only for registered members Dubai
-
L2 Onsite IT Technician
Only for registered members Dubai
-
IT Desktop Support Engineer
Only for registered members Dubai
-
Sales Specialist
Only for registered members Dubai
-
Service Administrator
Only for registered members Dubai
-
Senior Network Administrator
Only for registered members Dubai
-
AV & IT Onsite Support Technician
Only for registered members Dubai
-
AV & IT Onsite Support Technician
Only for registered members Dubai, Dubai
-
Media Production Specialist
Only for registered members Dubai
-
Service Desk Associate
Only for registered members Dubai
-
Receptionist cum Nail technician
Only for registered members Dubai
-
IT Help Desk L1 and L2 Administrator
Only for registered members Dubai
-
Veterinary Receptionist
Only for registered members Dubai
-
Laser Technician beauty therapist
Only for registered members Dubai
-
Dental Laboratory Coordinator
Only for registered members Dubai
-
Clinic Sales Manager – Arabic
Only for registered members Dubai