Server - PenRose - Dubai, United Arab Emirates - Four Seasons Hotels and Resorts

Description

• Demonstrates a high degree of standards awareness; promotes teamwork and acts as role model.
• Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers.
• Prepares mise-en-place; sets up and clears tables in the work area. Maintains high standards of hygiene and orderliness.
• Provides genuine hospitality and recognition, acts as host/hostess in the work area. Promotes hotel services and products.
• Takes orders for, serves (where applicable, prepares) food and beverages to guests as per resort standards in a friendly, timely and efficient manner.
• Possesses a high degree of product knowledge and relevant technical skills.
• Anticipates guest needs, offers suggestions and ascertains satisfaction.
• Adheres to the Hotel's code of conduct and grooming & hygiene standards.
• Maintains a clean and orderly work area and promotes a safe working environment.
• Is highly sensitive to guest preferences; assists in compiling guest history; offers a special service touch when an opportunity is presented.