Kid's Club Attendant - Ras al-Khaimah, United Arab Emirates - AccorHotel
Description
Company Description
Sofitel Al Hamra Beach Resort
- To perform and record regular, structured checks on all areas of the club facilities as out lined by the Line Manager.
- To oversee all areas relating to children's activities and supervision.
- To devise a range of activities for all ages and abilities
- To setup, promote & operate children's birthday parties to achieve department children's activity budgets through the active promotion of revenue generating activities
- To keep all equipment clean, tidy and well maintained including proper and secure storage.
- To report any damaged or missing items in rooms to the Kid's Club Supervisor for action and follow up.
- To hand over all Lost and Found Items with full detailed information to the Recreation Supervisor and Housekeeping in line with the hotel policy.
- To attend to guests requests courteously and promptly in the course of duty.
- To ensure that all guests enjoy their stay being offered the finest personal service.
- To escort the guests rather than pointing out directions.
- To respect the privacy of the guests using the pool and beach facilities and the confidentiality of information.
- To report any guest comment or complaint.
- Ensures that guest amenities in the pool and beach areas are complete and up to standards.
- Handles hotel equipment and supplies with due care.
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