Manager - Human Capital - Dubai, United Arab Emirates - Apparel Group

    Apparel Group
    Apparel Group Dubai, United Arab Emirates

    2 days ago

    Description
    Description

    Objective:

    • This position is responsible for high volume recruitment in a fast-paced environment. The position also must find and source candidates by conducting college visits, attending career fairs, attending network events, and by leveraging social media.
    • Ensure smooth on-boarding process of the new employees and assisting with the day-to-day operations of the Human Resources functions.

    Key Responsibility:

    HR Business Partnering & Workforce Support

    • Partner with brand managers and function heads to address people-related requirements including manpower planning, organizational changes, and internal mobility.
    • Support workforce planning initiatives by analyzing staffing trends, attrition data, and upcoming business needs.
    • Participate in discussions around talent development, performance concerns, and capability gaps, and escalate strategic needs to senior HR leadership.
    • Promote and reinforce a high-performance and values-driven culture through timely interventions, coaching, and follow-up.
    • Serve as the first point of contact for HR advisory on day-to-day employee lifecycle and talent concerns for assigned functions.

    Organizational Development & Talent Enablement

    • Collaborate with Centers of Excellence (COEs) to coordinate talent processes such as mid-year and annual performance reviews, probation evaluations, and development plans.
    • Facilitate identification of top performers and potential successors for key roles, working with HR leadership to support talent retention.
    • Roll out training nominations, learning sessions, and coaching initiatives as per business capability development needs.

    Employee Engagement & Experience

    • Implement employee engagement activities including brand town halls, birthday recognitions, employee feedback collection, and rewards programs.
    • Communicate organizational changes, HR programs, and cultural initiatives to employees, ensuring transparency and alignment with company values.
    • Handle escalated employee relations issues including conflict resolution, performance conversations, and warnings in consultation with the Assistant Manager/Senior Manager.

    Policy Adherence & HR Process Excellence

    • Ensure compliance with established HR policies and procedures across brands/stores/functions.
    • Identify improvement areas in onboarding, confirmation, and offboarding processes, and recommend process enhancements.
    • Collaborate with the HC Operations team to ensure data accuracy, HRMS updates, and documentation compliance.
    • Maintain familiarity with labor laws and internal controls applicable to HR operations, escalating complex matters for resolution.

    HR Reporting & Data Insights

    • Support the preparation of HR dashboards and workforce reports in MS Excel by collecting and validating data on headcount, turnover, absenteeism, and engagement metrics.
    • Highlight trends or issues requiring attention and suggest potential solutions to HR leadership.
    • Maintain trackers related to confirmations, performance reviews, transfers, and resignations for assigned business units.

    Team Collaboration & Budget Monitoring

    • Assist in monitoring workforce and recruitment budgets by aligning approved headcount with hiring plans and managing overtime/workforce costs.
    • Participate in manpower reviews and budget preparation exercises as needed.
    • Coordinate with recruitment, payroll, L&D, and operations teams to ensure smooth execution of integrated HR services.

    Desired Experience:

    The ideal Manager – Human Capital in a retail company should have 7+ years of progressive experience in human resource/HRMS/administration. Proven success in driving high level cross functional collaboration, enhancing customer engagement, and achieving & exceeding sales KPI targets for stores.

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