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- Assistingand advising customers who may be choosing from a variety of traveloptions.
- Making reservations for customersbased on their various requirements and budgetaryallowances.
- Checking the availability ofaccommodation or transportation on the customers' desiredtravel dates.
- Helping plan travel itinerariesby suggesting local tourist attractions and places ofinterest.
- Processing payments and sendingconfirmation details to customers.
- Sorting outany issues that may arise with bookings orreservations.
- Selling and promoting reservationservices.
- Answering any questions customersmight have about the reservationprocess.
- Up-selling, when appropriate, byinforming customers of additional services or special packages,such as tour tickets, travel insurance, orupgraded