Automotive Dealership Finance and Insurance Manager - Dubai, United Arab Emirates - Caliberly

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    Description

    uties and Responsibilities:

    • Team Management:
    • Supervise and lead the F&I team, providing guidance, training, and support.
    • Monitor team performance, set targets, and conduct regular performance reviews.
    • Foster a positive and productive work environment within the F&I department.
    • Financial Consultation:
    • Assist F&I executives in evaluating customers' creditworthiness and securing financing approvals.
    • Provide expertise in structuring complex financing deals and lease agreements.
    • Address customer inquiries and concerns related to financing terms and conditions.
    • Collaborate with financial institutions to negotiate terms, coverage, and pricing.
    • Insurance Offerings:
    • Oversee the presentation and explanation of various insurance products, ensuring alignment with customer needs.
    • Collaborate with insurance providers to negotiate terms, coverage, and pricing.
    • Assist F&I executives in facilitating insurance policy processing and documentation.
    • Insurance Renewals:
    • Assist F&I department in facilitating insurance renewals process.
    • Paperwork and Documentation:
    • Review and approve all necessary paperwork for vehicle sales and financing agreements.
    • Ensure accurate and complete documentation for financing, titling, and registration.
    • Verify customer information and resolve any discrepancies in applications and agreements.
    • Compliance and Regulations:
    • Ensure strict adherence to all local regulations governing vehicle financing and insurance sales.
    • Stay abreast of industry regulations and update processes and procedures accordingly.
    • Conduct regular audits to ensure compliance with legal and ethical standards.
    • Customer Service:
    • Handle escalated customer inquiries and complaints, resolving issues in a timely and professional manner.