Product Lead - dubai - Global Software Solutions Group

    Global Software Solutions Group
    Description

    Multiple card-related initiatives are underway to support Cards digital journey and acquisition, regulatory requirements, and card network mandates . This role provides hands-on product support and coordination to ensure timely delivery, regulatory compliance, and smooth digital and operational rollouts. While IT execution is managed separately, the Product Analyst will perform essential product-side activities including requirements definition, coordination, documentation, testing support, and business readiness.

    Key Responsibilities
    • Support digital card journey enablement, including workflow design aligned with market requirements, and testing from a Cards Product perspective
    • Define detailed product requirements for mobile app card features and digital enablement initiatives
    • Support required policy and process changes across digital and physical journeys to scale the business
    • Coordinate with IT, Digital, Operations, Compliance, and Network teams to ensure implementation readiness
    • Support card process change initiatives through effective cross-functional coordination
    • Assist with Jaywan Mono-Badge and Co-Badge initiatives, including digital journey changes, documentation, re-carding support, and customer communication alignment
    • Support segment alignment initiatives (Credit Card variants) including system flagging logic and validation
    • Assist in resolving BAU issues in coordination with IT and stakeholders
    • Provide support for Mastercard regulatory projects, including system changes, testing, and implementation readiness
    Key Skills & Experience
    • 4-7 years of experience in Cards, Payments, or Digital Banking
    • Understanding of credit card products, digital journeys, policies and mobile app enablement
    • Experience working with IT and cross-functional teams on product implementation
    • Exposure to card networks (Mastercard preferred) and regulatory initiatives
    • Experience in requirements documentation, UAT support, and issue tracking
    Core Competencies
    • Strong coordination and stakeholder management skills
    • Detail-oriented with structured execution approach
    • Ability to manage multiple initiatives in parallel
    • Strong written and verbal communication skills
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