Customer Service Executive - Dubai, United Arab Emirates - Drs Nicolas & Asp

Drs Nicolas & Asp
Drs Nicolas & Asp
Verified Company
Dubai, United Arab Emirates

4 days ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

beBee Recruiter
Description

Main Responsibilities;

  • Greet and Receive patients and their escorts.
  • To attend patients approaching the front desk in the procedure of checkin and checkout, inquiries, and all related matters in line with the policies of the organization.
  • Answer patients' queries regarding services, medical insurance procedures from approval, followups, rejection, and other insurance activities and payments.
  • Ensure that the patients are being accommodated without any delay.
  • Make the patients comfortable while they are waiting.
  • Prepare and process Medical Insurance claim forms.
  • Schedule appointments for patients. Confirmation of appointments and cancellations.

Experience

  • Should have at least 23 years of experience in Customer Service / Sales in the Healthcare industry

Language

  • Proficient in English.
  • Arabic is preferable.

Job Types:
Full-time, Permanent
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