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- Education. Computer Science or Technical qualification.
- Minimum of 3 to 4 years of experience in a professional services environment, law firm experience preferable.
- A+ and/or Microsoft certification are desirable.
- Strong verbal, and written communication skills.
- Must be able to demonstrate strong interpersonal and customer service skills and will have the ability to be process-oriented yet flexible.
- Audio Visual experience a plus.
- Knowledge of desktop computing environment and troubleshooting techniques of hardware and software issues
- Knowledge and the ability to support Microsoft operating system, including networking component, hardware, peripheral devices.
- Knowledge and experience in conference center environment
- Microsoft Windows
- Microsoft Office Suite
- iManage DeskSite and FileSite
- Citrix /VPN
- Polycom and Cisco Video Conference Systems
- AirWatch
- PeopleSoft
- Carpe Diem
- Avaya
- MFA
- ITSM Ticket Management System
- Lenovo laptops and desktops
Technology Support Analyst I - Dubai, United Arab Emirates - Kirkland & Ellis
Description
Qualifications & Requirements
Education, Work Experience, Skills
Technologies/Software
Core Technologies
Current K&E Technologies