Sales & Administration Coordinator - Dubai, United Arab Emirates - Al Tayer Group

Al Tayer Group
Al Tayer Group
Verified Company
Dubai, United Arab Emirates

1 week ago

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

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Description

Job Purpose

  • To organize and coordinate all sales administration formalities to facilitate sales transactions in a timely and cost effective manner which meets the set standards and customers' satisfaction

Essential Roles and Responsibilities
Functional Roles and Responsibilities

  • Efficient and courteous handling of telephone calls, provide necessary information /guidance to the caller and transfer the calls to the relevant personnel in the office.
  • Arrange for the customers to be attended to at a quick pace to reduce waiting time and enhance customer satisfaction
  • Coordinate with the PDI department, issuing IPO's if accessories are required for the vehicle and delivery of vehicles whenever required. Ensure the PDI is done as per the standards in a timely manner.
  • Maintain up to date records on the stock availability and status (clean/ damage) at their current locations of the cars and report the status to the Showroom/Sales Manager.
  • Arrange transfer of vehicles to other branches/ emirates (POS
  • Sales/ Service), issue gate passes to release vehicles from the warehouse.
  • Produce the stock list and intimate the Sales to facilitate bookings with customers. Preparing LPO for all transportation invoices, invoice for extra accessories fitted on the cars, etc.
  • Provide periodic reports to the Showroom/Sales Manager on the stock status and related information
  • Liaise with government departments such as Customs, RTA, etc for collection and delivery of documents
  • Arrange for periodic stock checks, submit reports on the same and investigate any discrepancies
  • Ensure that cleanliness and hygiene is maintained in the reception area and essential housekeeping standards are adhered to represent an appropriate corporate image

Job Requirements
Education/Certification and Continued Education

  • Graduate preferably in commerce
Years of Experience
years experience in similar role (administration, customer service and reception) having 1 -2 years work experience in automotive industry

  • Valid UAE Driving License

Knowledge and Skills

  • Computer Literate, excellent organisation and coordination abilities
  • Attention to details and ability to prioritise multitude of tasks
  • Good Communication skills
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