Ecommerce Client Support Specialist - Dubai
Only for registered members Dubai, United Arab Emirates
1 month ago
Job summary
RoboStores LLC is seeking a talented and detail oriented Ecommerce Client Support Specialist to join our growing Ecommerce team.
Responsibilities
- Manage client requests and resolve issues efficiently while maintaining a positive customer experience.
- Provide timely and professional support to clients via email, chat, or phone.
- Coordinate with internal teams using online collaboration tools (e.g., Asana) to ensure smooth workflow.
- Assist in managing online platforms such as Shopify, including basic troubleshooting and client guidance.
- Maintain clear and accurate communication with clients regarding orders, services, and updates.
Qualifications
- Female candidates only.
- Strong verbal and written English communication skills. Advanced English proficiency is a major plus.
- Prior experience in customer or client support, preferably with international clients.
- Ability to remain tactful, professional, and solution-oriented in challenging situations.
- Basic familiarity with online collaboration tools (Asana, Slack, etc.).
- Experience with ecommerce platforms like Shopify is highly desirable.
Job description
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