Reservations Agent - Dubai
2 weeks ago
Job summary
A reservations agent at JW Marriott Marquis Hotel Dubai will respond to guest calls emails and reservation related inquiries process room reservations changes cancellations apply upselling techniques handle Marriott Bonvoy requests coordinate with Sales Data Administration and Accounting teams maintain accurate guest profiles reservation records promote brand image service excellence internally externally perform general administrative tasks assist management with service quality initiatives training support team motivation ensure full compliance company policies confidentiality standards asset protection.
Job description
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