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- Deliver excellent customer service
- Follow the sales process in order to maximise sales
- Understand features and benefits of all Travelex product lines
- Use every opportunity to upsell and cross-sell
- Recognise the warning signs of questionable transactions and mitigate
- Adhere to promotional marketing offers
- Manage till stocks
- Achieve individual KPIs / targets
- Fully investigate overs and shorts (differences) and report
- Adhere to company and location policy and procedures, including Audit,
- Ensure compliance to legal and corporate requirements
- Maintain high standards of housekeeping and presentation of stores
- Contribute to the success of the team
- Complete training within required timelines
- Retail, cash handling and/or banking experience
- Good customer service skills
- Good numerical ability
- Good knowledge of product, services and procedures
- Demonstrated experience working with computer systems
- Ability to work independently as well as in a team environment
- Ability to handle routine activities with attention to accuracy and detail
- Flexibility to work different shifts and locations as required
- English language skills
- Self-aware, open-minded with a high degree of personal and professional
- The ability to build and manage relationships, developing trust and credibility
- A strong record of performance delivery in their area of expertise, through
- The ability to analyse issues and solve problems
- Drive customer focus in everything we do to gain and retain high quality
Retail Sales Consultant - Abu Dhabi, United Arab Emirates - Travelex
Description
Role purpose To offer exceptional customer service whilst maximising all sales opportunities.Key
accountabilities
experience and
Skills
experience and
personal
qualities