HR Manager - Abu Dhabi - Joud Coffee

    Joud Coffee
    Joud Coffee Abu Dhabi

    20 hours ago

    د.إ180,000 - د.إ360,000 (AED) per year *
    Description
    Job Description

    About Joud Coffee

    Joud Coffee is a homegrown Abu Dhabi brand built on generosity, craft, and real hospitality.

    We've grown fast—and now we're focused on the next phase:
    stronger culture, higher engagement, better leadership, and consistent guest experience across every outlet.

    The role (read this carefully)


    We're hiring an HR Manager (People & Culture) who is a builder and a floor operator—not a policy-only, behind-the-desk HR person.

    You will spend real time in outlets, coaching managers, listening to teams, and turning culture into daily behaviors.

    You will also own Employer Branding & Talent Attraction, including building our LinkedIn presence to attract top talent. And you must be strong on UAE labour compliance and have hands‑on Emiratization experience.

    Arabic & English fluency is required (spoken and written).

    What you'll own

    1) Culture & Engagement (your #1 mission)

    • Translate our values into clear frontline behaviors (how we speak, serve, lead, and solve problems)
    • Build practical culture routines: recognition, manager coaching, "wins of the week," team rituals
    • Run engagement systems that lead to action: listening sessions, pulse checks, feedback loops, action plans
    • Protect a "no ego / high ownership" environment—resolve conflicts early and keep standards high
    2) Field HR — be on the floor, not behind the desk

    • Build a structured outlet visit cadence (weekly/biweekly) with checkins
    • Coach outlet leaders on people topics: attendance, attitude, teamwork, service behavior, discipline, escalations
    • Train managers on tough conversations + documentation (firm, fair, consistent)
    • Detect issues early (culture drift, burnout, poor leadership) and fix them with real interventions
    3) Hiring & workforce growth (multi-site)

    • Own recruitment endtoend: role scorecards, structured interviews, selection standards, offers, onboarding
    • Build workforce plans with Ops: staffing models by outlet/format and peak season planning
    • Raise hiring quality and retention through better screening, onboarding, and manager capability
    • Build referral programs and partnerships to keep the pipeline warm
    4) Employer Branding & LinkedIn (you own it)

    • Build and manage our LinkedIn company page (setup/refresh, access control, brand consistency)
    • Create an employer brand content plan: team stories, promotions, training, culture moments, behindthescenes
    • Run hiring campaigns and build a talent community (followers → applicants → hires)
    • Track simple results: follower growth, engagement, applicant quality, conversion rates
    • Coordinate with Marketing for brand guidelines—but HR owns the talent narrative
    5) Emiratization (must-have experience)

    • Lead Emiratization planning and execution: sourcing, hiring, onboarding, retention, development pathways
    • Build relationships and pipelines for Emirati talent (universities, programs, local networks)
    • Manage relevant reporting/requirements and ensure ongoing compliance with Emiratization initiatives
    • Design career paths and support plans to help Emirati employees succeed and grow in operations and HQ roles
    6) UAE Labour Law & HR compliance (must-have)

    • Ensure strong compliance with UAE labour law and MOHRErelated processes
    • Own contracts, policies, employee relations, investigations, disciplinary actions and terminations (proper process + documentation)
    • Coordinate visa/work permit administration with PRO / government portals where relevant
    • Maintain accurate employee records and HR reporting (headcount, turnover, attendance, leave, etc.)
    Requirements (must-have)

    • Fluent Arabic & English (spoken + written)
    • 5–8+ years HR experience, ideally in hospitality/retail with multiple locations
    • Strong UAE labour law knowledge + hands‑on HR compliance experience (ER, documentation, terminations, contracts)
    • Proven Emiratization experience (implementation, hiring pipelines, onboarding/retention, reporting/requirements)
    • Experience building employer branding / talent attraction, including LinkedIn company page + hiring campaigns
    • Field/operator mindset: you enjoy being in outlets and solving real people problems
    • High integrity, calm under pressure, strong judgment and confidentiality
    Nice to have

    • Experience in a fast‑scaling, founder‑led brand
    • Built onboarding/training systems for frontline teams
    • HRIS/LMS exposure (training platforms a plus)
    Location & work style

    Abu Dhabi‑based. Regular travel to outlets is essential (this is part of the job, not optional).

    How to apply

    Send your CV and a short note answering:

    • What did you personally do to improve culture/engagement in a frontline business?
    • Share one Emiratization initiative you led and the outcome.
    • What LinkedIn/employer brand work did you own and what results did you achieve?
    #J-18808-Ljbffr
    * This salary range is an estimation made by beBee
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