lead network administration - Dubai, United Arab Emirates - Dubai Careers - A Smart Dubai Initiative

Description

Job Description

Strategic:

Contribute for improving networking services in Dubai Customs by providing information for incorporating efficient networking standards, strategies and procedures in annual strategic and operational plan for Information Technology - Infrastructure Management department and implement the plans made

Operational:

• Take a leadership role in managing networks-related projects, and plan, develop and manage network systems and procedures, to improve the operating quality and efficiency of the department, ensuring that all the network projects follow the ISO principles & ITIL processes
• Analyze and document, network business processes and problems. Advice and develop solutions for problems to enhance efficiencies. Coordinate and implement network solutions from process analysis and general department projects
• Assist with planning for and responding to service outages and other problems (SLA's)
• Responsible to meet network management section's productivity and quality goals
• Direct and supervise staff in the development, analysis, and preparation of networking activities reports in compliance with company policies and procedures
• Assist staff to resolve complex or out of policy operation problems
• Provide the management with regular reports of the networking environment & projects
• Approve team members' time and expense reports in a conscientious and timely manner
• Review the status reports of network management team members and addresses issues as appropriate
• Schedule and conduct network management meetings
• Communicate with Supervisors, Managers, and Vice Presidents for Departmental operations and manage vendor & supplier relationships
• Assist the Infrastructure Section Head in hiring, performance evaluations and ongoing development of policies and procedures
• Assist the Infrastructure Section Head in developing and adhering to the annual budget for networking equipment's, services, training, and other needs
• Keep up to date with the latest network technology
• Perform all other duties as assigned by the Infrastructure Section Head
  
  

Confidentiality:

• Maintain confidentiality, integrity and availability of information in line with Dubai Customs information security policies and procedures in order to protect information from any disclosure or misuse
  
  

Developmental:

• Direct Network Administration staff in the development, analysis, and preparation of reports, in accordance with company policies and procedures
• Establish employee goals and conduct employee performance reviews and recommend appropriate training programs for Network Administration staff
• Coordinate with Human Resources for appropriate staffing levels and conduct interviews, hire new staff, and provide employee orientation for Network Administration staff
• Coach and provide career development advice to Network Administration staff
  
  

Qualifications

Minimum Educational Requirements:

• Bachelors in Information Technology or Network Engineering or related field
  
  

Experience:

• Minimum of 6-8 years experience in Network Administration with at least 2 years experience in Managerial position
  
  

Job Category

Information Technology Technician

Advertiser

Dubai Customs

Educational-level

Bachelor

Required Nationality

UAE Only

Monthly Salary



Schedule-Time

Full time

Job Posting

03/01/2024

Unposting Date

Ongoing