Assistant Manager - Abu Dhabi, United Arab Emirates - Khidmah

Description

The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members.

Responsibilities

This includes, but is not limited to;

1. Carry out all assigned tasks in accordance and under Khidmah standards
2. Liaise in a professional etiquette with Customers on all sites.
3. To fully support Training Function of Khidmah & in particular Internal Inspection, QHS&E and Soft Services.
4. To adhere to any changes in the place of work function as dictated by the business and policies
5. To ensure Health, hygiene & safety regulations are met and in place
6. Knowledge on Khidmah' s wide range of services & capable of supervising, advise & making sure all safety procedures are in hand & met with the utmost safety & efficiency.
7. A full understanding on how KPI & SLA work and implemented in contracts.
8. To understand SOW, RFP, KPI's, SLA's in operation & be fully conversant with all services, activities, facilities offered by the company to the client.
9. Provide support on soft services Mobilization & Demobilization part for the projects
10. Knowledge & understanding in KPI inspections and/or Quality Assurance inspections for the projects in compliance with any & all service level agreements. To be able to supervise, advise & follow up. And provide accurate and fair reports to the site team
11. To ensure all operational required documents are up to date and available across all sites.
12. To have a complete knowledge of all cleaning machines and equipment for operation and maintenance as dictated in operation.
13. To have a complete knowledge of cleaning chemicals, suppliers and janitorial materials in the market and their specifications.
14. To have a complete understanding of different cleaning products & their economical & environmental effects.
15. Knowledge & understanding of international cleaning standards such as BICSc.
16. To assist in process to reduce any wastage on office, cleaning or any other related consumables.
17. Liaise with the clients and the onsite Team Leaders and Supervisors to implement efficient management of cleaning programs and services.
18. Produce accurate internal inspection reports daily as per the given schedule.
19. To be demanding and critical when it comes to service standards.
20. To ensure that the Khidmah team projects a warm, professional and welcoming image.

Experience and Skills:

• Diploma or bachelor's degree (preferable) in Facility Management or with relevant specialization
• FM related professional certifications is preferable. E.g., British Institute of Cleaning Science (BICS)
• Knowledge & understanding of BICSc, COSHH, ISO, HACCP, ESTIDAMA, APPA, LEED.
• Knowledge and understanding of, Control of Substances Hazardous to Health COSHH, ISO, HACCP certificate