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- A degree in Business Administration,Customer Service Management or equivalent
- Min 8years' experience preferably working in the Aviationcustomer service industry.
- Advancedcommunication skills.
Customer Experience Manager - Dubai, United Arab Emirates - Sundus
Description
Oversee and manage overall customerexperience section and its improvement initiatives . Ensure thesectional activities, related to experience design and enablement,customer care, happiness culture and measurement &reporting, are timely and effective. Ensure compliance of customerexperience against predefined happinessstandards
Experience &Qualification