Event Sales Executive - Dubai, United Arab Emirates - Grand Hyatt

Description

Summary

• Proactively finding opportunities andleads for business growth by being closely in touch withclients.
• Entertaining and conducting hotelinspections with clients.
• Arrangingappointments with clients off-site.
• Handlingguest and employee enquiries in a courteous and efficient manner,reporting complaints or problems.
• Assisting toconduct extensive competitor research and maintaining excellentproduct knowledge of the Hotel.
• Understandingclient needs and providing a proposal which best suits theirrequirements.
• Inputting orders, ensuring theyare processed according to customer requirements, and ensuring allorders are accurate and delivered ontime.
• Liaising and working closely with therelated operation departments ensuring guest's requests andexpectations are being met.
• Converting activeleads and achieving personal salestargets.
• Ensuring adherence to laws,regulations, and hotel policies.
• Assisting theteam with any support that theyrequire.
• Maintaining positive guest andcolleague interactions with good workingrelationships.
• To ensure all employees maintainan updated awareness of Hotel product knowledge, current promotion,policy changes and appropriate internalcommunication.
• To maximise the effectiveness ofSales Coordinators by developing each of their skills and abilitiesthrough the appropriate training, coaching, and/ormentoring.
  

Qualifications

• Passion for the hospitality industryand eagerness to learn
• An eye fordetail
• Be well spoken and an enthusiasticspeaker
• Be comfortable with computerliteracy
• Good administrative, organizational,and problem-solving skills
• Excellentcommunication, sales, and customer serviceskills
• The ability to multitask, work in afast-paced environment, and meetdeadlines
• Current knowledge of industry trendsand regulations are anadvantage