Automobile Sales Advisor- Female Arabic Speaker - Dubai, United Arab Emirates - D Luxe Car Care

D Luxe Car Care
D Luxe Car Care
Verified Company
Dubai, United Arab Emirates

1 week ago

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

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Description

To plan, initiate and conduct sales process with the customers visiting the showroom or while on sales call and contribute in achieving the sales targets.


Walk-in customers:

  • Greet and assist customers entering the showroom floor to present a professional environment that supports automotive sales
  • Attend to customers visiting the showroom, initiate service process with them paying attention to their needs, and offer qualified advice on the specifications of the product.
  • Answer questions about services provided by D Luxe and the viability of the service on their vehicles, service checkups required and warranties covering their services
  • Provide customers with
  • Employ strong communication and interpersonal skills to build rapport when assisting potential customers with their service selection
  • Provide the customer with details about other nonrequested services that would add value to their vehicles (Upsale)
  • Ensure predelivery inspections (ensure that it is QC certified), place the D Luxe perfume & D Luxe on all cars leaving D Luxe
  • Request the customer to leave a Google Maps review
  • Ensure that payment has been received by the cashier before releasing the vehicle

Reporting requirements:

  • Monitor the progress of the jobs in D Luxe and provide timely updates to Operations Manager and potentially, the customer
  • Report daily on sales data, comparing actual with targeted/ budgeted performance
  • Ensure that the customer is aware of all available extras, accessories and warranties.
  • Notify the customers of delay, changes in the requirements and specifications etc., if any, ensuring smooth conclusion of vehicle handover.
  • Provide customers with
qualified advice on vehicle finance and insurance facilities.

  • Participate in seasonal sales campaign and promotions to maximize sales penetration
  • Maintain an uptodate customer database to drive current and future automotive sales
  • Present used and new cars through test drives, demonstrations, and dealership walkthroughs
  • Carry out sales in accordance to pre agreed monthly targets and budgets.
  • Prepare/ maintain call reports/log highlighting salient features and advise the Manager of the same.
  • Maintain close contact with prospect customers, make sales call and visit them to suit their schedule/ convenience. Introduce and follow up suitable sales prospects.
  • Maintain customer database and contribute towards the development of prospects list. Keep abreast of competition in this segment of cars.

Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (required)
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