IT Support Specialist - Abu Dhabi - United Arab Emirates (UAE)
1 week ago

Job summary
This job involves providing user support via phone email or ticketing system troubleshooting hardware software and network issues escalating unresolved issues monitoring system performance applying patches updates ensuring security baselines are maintained providing support for IT infrastructure projects documenting troubleshooting steps FAQs and IT procedures performing preventive maintenance on IT assets coordinating with vendors for AMC contracts warranty claims and license renewals installing configuring and maintaining desktops laptops mobile devices printers providing training to users on key IT systems ensuring compliance with IT policies.Job description
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