Restaurant Manager - United Arab Emirates - IHG

    IHG
    IHG United Arab Emirates

    2 days ago

    Description
    Description

    As the world's largest family of luxury hotels, we take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insight, our passion for luxury travel spans cultures and customs, inspiring us to create warm and refined experiences for those seeking a richer perspective on the world. Each of our hotels has its own distinctive style and sense of place, where we take every opportunity to deliver personal and meaningful guest experiences. If you would like to embrace a wider world of opportunities, we would be delighted to welcome you to the world's most international luxury hotel brand.

    Located on Hayat Island, InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa is a luxury beachfront resort where island living meets authentic Arabian hospitality. Less than an hour from Dubai, the resort offers a refined yet relaxed escape surrounded by natural landscapes, open sea views, and powder-soft beaches. With a collection of rooms, villas, and residences, a variety of restaurants and bars, and award-winning spa and leisure facilities, we focus on creating thoughtful, personal, and memorable experiences for families, couples, and groups in a true resort setting.

      What's on the menu for your next career move? As our Restaurant Manager for our Turkish and Lebanese dining destination, you'll be at the heart of delivering refined, authentic, and memorable dining experiences. From lively dinner service to VIP gatherings and special occasions, you'll lead with confidence, cultural understanding, and a sharp eye for detail, ensuring every guest interaction reflects true luxury hospitality.
      A little taste of your day-to-day:
      Every day is different, but you'll mostly be:

  • Lead, coach, and develop the service team through regular briefings, on-the-job training, and performance feedback

  • Set, monitor, and consistently deliver high service standards in line with brand expectations and luxury dining principles

  • Oversee daily restaurant operations, including reservations, table management, service flow, and guest recovery

  • Ensure a strong guest focus by handling feedback and complaints professionally and turning insights into service improvements

  • Work closely with the kitchen team to ensure menu knowledge, food quality, presentation, and timing meet expectations

  • Manage staffing, rosters, and productivity in line with business levels and budget requirements

  • Drive upselling initiatives, promotions, and service rituals to maximise revenue and average spend

  • Monitor costs, stock levels, wastage, and inventory in coordination with the finance and store teams

  • Review daily reports, POS data, and monthly P&L results, providing input and action plans where needed

  • Ensure full compliance with brand standards, health and safety, hygiene, and food safety regulations

  • Support and actively participate in sustainability and responsible business initiatives

  • Coordinate and execute special events, VIP experiences, and seasonal activations within the outlet


    •   What We need from you:
     

  • Diploma or bachelor's degree in Hotel Management, Hospitality, or a related field

  • Proven experience in luxury hotels or high-end restaurant operations

  • Minimum two years' experience in a management role

  • Strong understanding of Middle Eastern dining concepts, ideally Turkish or Lebanese cuisine

  • Confident communicator and people leader, able to motivate and develop diverse teams

  • Fluency in English is required; proficiency in Arabic or Turkish is a strong advantage, with additional languages considered a plus


    •   What you can expect from us:
      We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 
      Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 
      IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  
      So, join us and you'll become part of our ever-growing global family.
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Restaurant manager