Reservation Supervisor - Dubai, United Arab Emirates - Grand Mercure international business hotels

Description

Follow up and carry out all check-in andcheck-out tasks.
Manage and follow up on online andtelephone reservations.
Inform customers about paymentmethods and verify their credit cardinformation.
Recording necessary data and information forvisitors.
Receiving and welcoming visitors upon theirarrival and directing them to the rooms.
Cooperating withvisitors and providing information about the hotel, availablerooms, prices and facilities.
Respond to customercomplaints in a timely and professionalmanner.
Communicating with different departments withinthe hotel according to guests'needs.