F&b Supervisor - Fujairah, United Arab Emirates - ROYAL M HOTELS AL AQAH BEACH AND RESORTS

Description

We are currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.

As a F&B Supervisor you are responsible to provide professional and customer focused service to our guests, ensuring their dining experience will become a memorable experience and your role will include key responsibilities such as:

• To be proficient in the History of the Specialty Outlets and act as an ambassador to it
• To supervise a station and ensure that standards are maintained at all times
• To personally coach, train and develop the F&B service team to ensure good food and beverage knowledge, perfect Sequence of service delivery and our LIFE values
• To ensure the smooth preparation of the restaurant sidestations, miseenplace and table setups as per outlets and Rotana standards
• To continuously collect feedback from guests and report it back to the Management
• Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation
• Ensure the proper appearance and grooming of assigned Colleagues
• Handle the welcome of arriving Guests and their seating through the Maitre D'Hotel and take over, if he/she is not available
• Maintain a professional and friendly relationship with the Outlet patrons to ensure their wellbeing
• Well versed and knowledge in the Outlet's menu, promotional activities and other relevant issues concerning the outlets and the Hotel
• Contribute to meet and maximize the monthly revenue budget for the respective outlet
• Operate in a safe and environmentally friendly way to protect guests' and colleagues' health and safety, as well as protect and conserve the environment
• Comply with the hotel environmental, health and safety policies and procedures
• To Handle special dietary requirements in a professional way and keep both Kitchen Souschef and Manager informed
• To report any issue within the outlets to Housekeeping, Engineering or Security depending on its nature
• To handle in a professional way wine that is rejected or corked and handover the same to the Restaurant Manager
• To handle a loud, intoxicated or abusive guest
• To assist a guest or colleague that is feeling unwell
• Operate in a safe and environmentally friendly way to protect guests' and colleagues' health and safety, as well as protect and conserve the environment
• Comply with the hotel environmental, health and safety policies and procedures

Skills

Education, Qualifications & Experiences

You should ideally have a diploma / degree in the hospitality field with a maximum of two years experiences in a similar role.

You should be possesing a good knowledge in both written and spoken English and a wide familiarity with Micros would be desirable.

Previous experiences in minor leadership and supervisory roles are a definite plus.


Knowledge & Competencies
Understanding the Job

Taking Responsibility

Recognizing Differences

Customer Focus

Customer Focus

Adaptability

Teamwork


Salary:
AED1, AED2,500.00 per month


Ability to commute/relocate:

• Fujairah: Reliably commute or planning to relocate before starting work (required)

Application Deadline: 03/08/2023