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- Greeting and directingcustomers
- Providing accurate information (e.g.product features, pricing and after-salesservices)
- Answering customers'questions about specificproducts/services
- Conduct price and featurecomparisons to facilitate purchasing
- Cross-sellproducts
- Ensure racks are fullystocked
- Manage returns ofmerchandise
- Coordinate with the Retail SalesRepresentatives team to provide excellent customer service(especially during peak times)
- Inform customersabout discounts and special offers
- Providecustomer feedback to the Store Manager
- Stayup-to-date with newproducts/services