Technical Service Manager Jobs In Dubai UAE 2023 - Fugro

Description

Technical Service Manager Jobs In Dubai UAE 2023 | FugroFor More Top Organization Jobs Click HereDescription:We are looking for a qualified Technical account manager to oversee and address our customers' technical needs.

You will provide accurate technical service before and after the point of sale, ensuring customer satisfaction/.


Responsibilities:
Provide technical support for customers to support pre-sales and post-sales processesAddress all product-related queries on timeTrain customers to use products effectivelyProvide developers with customers' feedback to help identify potential new features or productsReport on product performanceIdentify solutions to reduce support costsAnalyze customers' needs and suggest upgrades or additional features to meet their requirementsLiaise with the sales department to win new business and increase salesEstablish best practicesKeep track of sales performance metrics


Requirements:
Proven work experience as a Technical account managerSolid technical background with hands on experience in digital technologiesFamiliarity with software and front-end developmentAn ability to gasp customers' needs and suggest timely solutionsExcellent verbal and written communication skillsStrong analytical and problem-solving skills

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