- Proactive.
- Able to influence and persuade.
- Strong customer service and interpersonal communication skills.
- Ability to analyze and interpret data in a challenging and insightful manner. ∙ Strong and articulate verbal and written communication skills.
- Efficient time management, ability to multi-task and detail-oriented.
- Displays maturity and creative problem-solving skills in handling crises. ∙ Recommend improvements in work processes within area of responsibility.
- Analyses and interprets financial information to ensure the achievement of business targets and early identification of issues/crisis.
- Postgraduate or MBA from a well-known institute
- At least 5 years' experience in Quantitative Consumer Insights role
- Strong Client Focus and Proactiveness
- Working knowledge of statistics and multivariate analysis
- Working knowledge of research techniques and methodologies
- Experience in customer experience research (Customer Satisfaction and Mystery Shopping) in a big plus
- Fluent in English and Arabic languages is a must
Research Manager - Sharjah, United Arab Emirates - NielsenIQ
Description
Job Description
RESPONSIBILITIES
Ensure prompt delivery of service to the responsible clients in order to achieve the set financial objectives and other operational performance indicators.
∙ Adept in independently handling all stages in a Customized Market Research Project: 1. Responding to RFP / Proposal Design (Objective, Research design, Sample design, costing)
2. Project Launch
3. Questionnaire design
4. Presentation preparation and sharing insights with client
∙ Account Management
∙ Business development
∙ Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management.
∙ Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and also by providing value-added analyses and response to special requests.
∙ Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credentials
∙ Ensure the generation of required revenue from the assigned client portfolio and proper contract costing in order to meet the agreed budget targets
∙ Identify and recommend enhanced and new services that answer clients' business needs ∙ Build and maintain ongoing relationships with the identified key persons within client organization
Qualifications
Additional Information
A LITTLE BIT ABOUT YOU
About NIQ
NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full ViewTM.
NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population. For more information, visit NIQ.
Want to keep up with our latest updates?
Follow us on: | | |
Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.
We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.
NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.