Senior Manager - Abu Dhabi, United Arab Emirates - Abu Dhabi Health Services

    Abu Dhabi Health Services
    Abu Dhabi Health Services Abu Dhabi, United Arab Emirates

    1 week ago

    Description
    Description

    Job Purpose

    The key responsibility of this position is to manage key clients of the organisation and maintain a strong relationship. The position holder is expected to achieve budgets and strategic targets provided for the client. Additionally, the role requires to be the lead point of contact for all client matters, anticipate client's needs, coordinate with internal stakeholders to ensure quality delivery of product and services to our customers.

    The goal of the position holder is to contribute in sustaining and growing the business to achieve long term success.

    Detailed Responsibilities

    Strategy and Objectives

    • Formulate, implement and benchmark development strategies for each client (sister companies, Govt. & commercial entities) to deliver budget / strategic business targets

    Core Responsibilities 

    • Revenue target achievement
    • Single point of contact with DOH
    • Contract and relation management
    • KPI reporting and performance management
    • Strategic partnerships and initiatives
    • Special projects
    • UPP distributor representative at DOH
    • Penalty management

    Organization, Resources and Monitoring

    • Proactively identify and seek professional development opportunities to improve capabilities and technical skills 

    People Management

    • Promote the Organisational culture and values  

    Stakeholder Management

    • Lead, drive and support the relationship management with internal stakeholders & clients.

    Policies and Procedures

    • Ensure compliance of all policies and procedures while delivering the roles and responsibilities 

    Reporting

    • Prepare required reports as per the section's reporting requirements internally within GPO and externally as applicable or any other reports as directed by Chief Commercial Officer / Director – Account Management

    Job Qualifications

    Education, Skills and Certifications 

    • Bachelor's Degree in Business Administration or a related discipline. Masters would be a plus
    • English language is required, Arabic language (written & spoken) is preferred.

    Experience 

    • 5-8 years of experience in healthcare industry
    • Knowledge of Pharmaceutical or Medical Consumable preferred 

    Critical experience required

    Management experience

    • Excellent communication and interpersonal abilities with aptitude in fostering long term relationship
    • Outstanding Organisational & leadership skills
    • Manage multiple priorities and execute with a sense of urgency
    • Steer & lead meetings based on a clear agenda and presentation
    • Demonstrate experience in negotiation and meeting client requirements
    • Ability to multitask and manage more than one client account

    Relevant experience

    • Experience in dealing with sensitive and confidential information

    Systems experience

    • Experience in MS Word, MS Excel and MS PowerPoint is required with emphasis on MS Excel
    • Experience with ERP (Oracle / SAP) and its functionalities would be a plus 

    If you are interested, Apply now. 


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