Waiter - Abu Dhabi, United Arab Emirates - Apt Resources

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

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Description

WAITER:


Job ID :1625


Location :
Abu Dhabi - United Arab Emirates


Industry :
Hospitality / Tourism / Recreative


Functional Area :
Food & Beverage / Service Operations

AED 1, ,500.00


Other Benefits :
Accommodation, Service Charge, Medical Insurance, Air Ticket for every 2 years and other hotel benefits as per UAE Labor Law


GCC Driving License :
No

**Description:

  • DUTIES AND RESPONSIBILITIES:
  • Greets guests and presents them with the menu.
  • Informs guests about the special items for the day and menu changes if any.
  • Suggest food and beverages to the guest and also try to upsell.
  • Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale ( POS ) system.
  • Obtaining revenues, issuing receipts, accepting payments, returning the change.
  • Performing basic cleaning tasks as needed or directed by supervisor.
  • Filling in for absent staff as needed
  • Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food

Eg:
No Garlic, less spicy etc, Without egg etc.

  • Communicate to the guest and provide assistance with their queries.
  • Co ordinate with the busperson, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
  • Server food and beverage to the guest as per the course of order.
  • Observes guests and ensure their satisfaction with the food and service.
  • Promptly respond to guest with any additional request.
  • Maintaining proper dining experience, delivering items, fulfilling customer needs, offering
- desserts and drinks, removing courses, replenishing utensils, refilling glasses.

  • Prepare mixed drinks for service to your customers table.
  • Properly open and pour wine at the tableside.
  • Adhere to grooming and appearance standards consistently.
  • Understands and can communicate products and services available at the resort.
  • Must have some familiarity with basic cooking skills.
  • Assist buspersons with stocking and maintaing the resturant par stock levels and side station.
  • Help other areas of the restaurant such as answering telephones and completing financial transactions.
  • Print closing report and drop the cash with the front office / accounts department.
  • Tally the Credit Card settlements for the day with the batch closing report from EDC machine.
  • Close the shift on the POS termial.

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