Waiter - Abu Dhabi, United Arab Emirates - Apt Resources
Description
WAITER:
Job ID :1625
Location :
Abu Dhabi - United Arab Emirates
Industry :
Hospitality / Tourism / Recreative
Functional Area :
Food & Beverage / Service Operations
AED 1, ,500.00
Other Benefits :
Accommodation, Service Charge, Medical Insurance, Air Ticket for every 2 years and other hotel benefits as per UAE Labor Law
GCC Driving License :
No
**Description:
- DUTIES AND RESPONSIBILITIES:
- Greets guests and presents them with the menu.
- Informs guests about the special items for the day and menu changes if any.
- Suggest food and beverages to the guest and also try to upsell.
- Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale ( POS ) system.
- Obtaining revenues, issuing receipts, accepting payments, returning the change.
- Performing basic cleaning tasks as needed or directed by supervisor.
- Filling in for absent staff as needed
- Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food
Eg:
No Garlic, less spicy etc, Without egg etc.
- Communicate to the guest and provide assistance with their queries.
- Co ordinate with the busperson, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
- Server food and beverage to the guest as per the course of order.
- Observes guests and ensure their satisfaction with the food and service.
- Promptly respond to guest with any additional request.
- Maintaining proper dining experience, delivering items, fulfilling customer needs, offering
- Prepare mixed drinks for service to your customers table.
- Properly open and pour wine at the tableside.
- Adhere to grooming and appearance standards consistently.
- Understands and can communicate products and services available at the resort.
- Must have some familiarity with basic cooking skills.
- Assist buspersons with stocking and maintaing the resturant par stock levels and side station.
- Help other areas of the restaurant such as answering telephones and completing financial transactions.
- Print closing report and drop the cash with the front office / accounts department.
- Tally the Credit Card settlements for the day with the batch closing report from EDC machine.
- Close the shift on the POS termial.
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