Sales Development Manager - Dubai, United Arab Emirates - Moët Hennessy Wines & Spirits

Description

Position:


Mission Statement

Reporting to the Senior Key Account Manager Middle-East, you will contribute to accelerating the growth, develop the distribution and the profitability of all key accounts within the Travel Retail Middle East.

• You will play a key role in ensuring efficient and collaborative relationships with customers and purchasing team to guarantee a high level of service and satisfaction
• You will have to monitor and develop the business performance, the distribution and the retail visibility of MH portfolio according to brand priority matrix
• Key responsibilities include extensive knowledge of key travel retail segments such as airports and airlines

Main Responsabilities

FINANCE

• Participation in the monitoring of business results (volumes, distribution, pricing, FTT/A&P expenses, Profit Contribution) and brands' equity for DDF, QATAR, BAHRAIN, MUSCAT, ISRAEL, LEBANON
• Support Senior KAM to achieve agreed profit targets in a healthy P&L while fostering the MH Portfolio brands' equity, awareness, and desirability through the proactive and innovative management of allocated resources.
• Contribute with Senior KAM in Pré-Budget/Budget/LE1/LE2/Phasing
• Work closely with TR ME Finance & Operations Business Partner
• Reporting: Mid-Month Forecast, R&O, Monthly report, D+1, Key customer performance
• Support the optimization of FTT/A&P budget. Monitor and control spending on a monthly basis.
• Monitor T&E expenses

BUSINESS ANALYSIS & SALES:

• Support the Senior KAM in:
• customer business reviews, strategy meetings, negotiations, and activation planning

- commercial negotiations to maximize all business aspects (space & location, distribution, promotions and more) of your fully owned customer channels and total business drivers.

• Monitor closely SI & SO and provide regular performance report by market to ensure sustainable growth and better accuracy of supply chain flows
• Work collaboratively with Marketing & Retail Manager to develop brand desirability of MH portfolio: Permanent / activations
• Develop supervisors and sales ambassadors: Incentives plan, training plan, monthly reports
• Analyze PAX traffic, market share & customer sellout data to improve assortment and visibility
• Coordinate and ensure we have consistent strategies with local markets
• Continuously look for, and assess, new business opportunities within the region (new brands listing, distribution expansion).
• Proactively work with the multifunctional team to ensure excellent execution of the sales plans
• Market Intelligence: gather and analyze market information related to the industry (market size, domestic RSP, distribution, pricing, launch results, ranking) and propose ideas that drive market share and sellin.
• Develop and share best practices with the Organisation, report business results/achievements

LOGISTIC / SUPPLY CHAIN

• Strong coordination and communication with MHME new hub and Maisons
• Monitor stock level and customer forecast for all customer operations
• Payment/delivery: ensure proper service level to your

Profile:


Education:
Degree holder (MBA preferred)


Languages:
Fluent English (+ French a real plus)


Professional experience & know how:

• Experience as business analyst or commercial at international level ideally in Travel
• Retail and on Wines and Spirits Market
• Comfortable with budget planning and forecasting
• Knowledge of key account management in Travel Retail

Team Management

• Good team management skills (retail specialists)
• Able to influence and motivate teams both external and internal

Personal & interpersonal skills:

• Excellent communication and organizational skills
• Strong negotiation skills
• Highly motivated and target driven
• Financial and analytical Skills
• Strong and passionate team player with the ability to foster relationship
• Integrity
• Solution oriented and creative skills
• Willingness to take on responsibilities outside a defined job scope
• Ability to work under pressure in a fastpaced highperformance environment while

- maintaining a high level of accuracy


Others:
Mobile to Travel (approx.30 % of time)