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- Lead the end-to-end biddingprocess for contact center projects, from initial opportunityassessment to final proposalsubmission.
- Collaborate with Sales, Operations,Finance and other departments/teams to gather necessary informationfor proposals.
- Analyze client requirements anddevelop customized solutions and pricingmodels.
- Conduct market research to understandindustry trends and competitorofferings.
- Ensure compliance with companypolicies and industry regulations in allproposals.
- Manage a team of bidding specialistsand provide guidance on bestpractices.
Contact Center Bidding Manager - Dubai, United Arab Emirates - Tafaseel BPO
