Auh - Ukvi - ao Admin / Entry Clearance Assistant - Abu Dhabi, United Arab Emirates - Foreign & Commonwealth Office

Foreign & Commonwealth Office

Verified Company

Abu Dhabi, United Arab Emirates

3 weeks ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Job Description (Roles and Responsibilities) 1

The British Embassy Abu Dhabi has ten (10) vacancies for AO Admin / Entry Clearance Assistants under UK Visas and Immigration (UKVI).

This is for a
fixed-term contract until
31st August 2024

Duties and responsibilities:

Typical tasks include:

Accurately entering data, including the amendment of biographical data as necessary.
The postholder will make decisions on what information they input into the system. They are also responsible for error identification and correction.
Contacting applicants when additional evidence is needed in order to complete processing
Assisting the management team and the wider Decision-Making Centre as required
Monitoring and reporting the operational position
Mentoring/Line Management
Training and induction schedules for each mentee
Leave management
First point of contact for work related issues
Performance monitoring and reporting

Typical tasks include:

Undertaking document verification checks.
The post holder will decide which documents to enrich and whether they can verify the information they are enriching, i.e. deciding whether is it inconclusive or false.
The postholder will be required to decide whether they have sufficient information, if they don't they will need to go online and source further details to check the veracity of the information provided
Carrying out telephone enquiries
Performing interpretation during visa interviews as necessary.
Performing other enrichment activity to support decision makers.

Visa Writers are responsible for the printing and dispatch of visas.

Typical tasks include:

Checking computer records to ensure accuracy before printing, e.g. checking the quality of endorsement codes and vignettes.
The post holder will be responsible for prioritising their workflow taking account of whether a case is PV or SPV
Liaising with colleagues and management upon identifying any problems
Following the correct procedures for the issuing, revocation or cancellation of UK visas
Supporting management and other teams as required
Printing and dispatch of vignettes as required for the post holder's current DMC or other DMCs as required. Ensuring vignettes are dispatched within set deadlines.
Problem solving any hardware errors they encounter.
The above list is not exhaustive, and the job holder will be required to be flexible and take on other ad _hoc tasks as required, including participating in the Embassy emergency planning and any response to a crisis._

Key Behaviours required:

-
Delivering at Pace - Take responsibility for delivering timely and quality results with focus and drive.
-
Working Together - Form effective partnerships and relationships with people both internally and externally, from a range of diverse backgrounds, sharing information, resources and support.
-
Making Effective Decisions - Use evidence and knowledge to support accurate, expert decisions and advice. Carefully consider alternative options, implications and risks of decisions.

Eligibility:

-
Applications will only be considered from those who are currently residing in the UAE.**:

Applicants must be available in a full time capacity to work on site at the British Embassy Abu Dhabi
these are not part time positions or available for remote working.

Essential qualifications, skills and experience - Evidence of working effectively against demanding targets.

Evidence of using your initiative for problem solving.
A strong communicator with excellent spoken and written English. Ability to express ideas and messages clearly and concisely.

Desirable qualifications, skills and experience - Work experience in a similar environment or a similar role may be an advantage.

Required behaviours 1
Making Effective Decisions, Delivering at Pace, Working Together Application deadline 20 February 2024

Grade - Administrative Officer (AO)

Type of Position - Fixed Term, Full-time

Working hours per week - 35

Duration of Post - 5 months

Region - Middle East & North Africa

Country/Territory - United Arab Emirates

Location (City) - Abu Dhabi

Type of Post - British Embassy

Number of vacancies - 10

Salary Currency - AED

Salary - 12,581

Start Date - 1 April 2024

End Date - 31 August 2024

Other benefits and conditions of employment 1

Working hours and remuneration:

The Embassy aims to offer an attractive working environment and remuneration package for this role, which includes 25 days of leave per annum (calculated pro-rata).

Salary is at AED 12,581 per month.

There are no other allowances payable as part of this package. No accommodation and relocation expenses are payable in connection with this position.
The Embassy is open from Monday to Friday, from 07:30 to 18:00. Normal weekly working hours are thirty-five (35) hours per week, net of breaks.

Additional information 1

How to apply