Housekeeping Attendant - Dubai, United Arab Emirates - HILTON

Description

As Housekeeping Attendant, you will supportall Housekeeping and Laundry team for all aspects by delegating theday-to-day activities Housekeeping and Laundry within the hotel.Specifically, a Housekeeping Attendant will perform the followingtasks to the highest standards:

• Ensure consistently high operatingstandards in every area of Housekeeping and Laundry, as identifiedd by the hotel brand standards
• Monitor theappearance, standards, and performance of all Housekeeping andLaundry Team Members with an emphasis on training and teamwork
• Provide excellent guestservice
• Actively works on availability andrelease of Rooms for Guest Service along with Floor HousekeepingSupervision
• Manages the controls of theHousekeeping department, such as: frequency of employees, releaseof master keys, book incident, input and output input and outputuniform and linen, among others
• Responsible forchecking daily the guest information in CRM and ensure that thepreferences and requests of the same are met ontime
• Request flowers for special occasions(marriage, death, maternity ...). Besides providing embroidery forspecial linen (wedding and pampering)
• Controlmakes monthly Lost and Found anddonations
• Check the uniforms and send for cleaning and / or repair
• Coordinates andcontrols all traffic of documents and people within the department.Does releases linen of Laundry daily
• Makesdaily guest clothing release of guests that use the laundryservice
• Makes monthly closing of Laundryexpenses and provision of same
• Replaces (a)Laundry Attendant in case of holidays, days off orabsence